Welcome to Sinful - a web shop that specialises in sex toys and erotic accessories
for adults. While we aim to present our products soberly, the website contains
explicitly adult content. By clicking 'Enter' you confirm that you are at least
18 years old and want to enter the Sinful web shop.

Shipping & Delivery
What does shipping cost?

Delivery options & shipping prices

We ship all orders with Hermes directly to your door.

Shipping costs £3.99, but if you order for a minimum of £55, we ship your package free of charge.

When can I expect to receive my package?

Delivery times

All orders are packed and sent on the same day if you place your order before 1:30 PM on business days. It will take 2–5 working days for the package to reach its destination.

We always have 97% of our products in stock. If you have ordered a product that is currently out of stock, please expect a longer delivery time. We will send you an email confirmation once your package leaves our warehouse. Should our supplier be out of stock of a certain product, we will let you know.

If you have placed an order consisting of both products in stock and out of stock, we will not send your package until your order can be completed. It will always be clearly stated in your shopping basket if an item is out of stock.

Keep in mind, as a consumer you have the right to cancel your purchase and get your money back in case of late delivery.

According to UK regulation, delivery must take place no later than 30 days after placing an order, unless otherwise agreed. This applies to both orders made in physical and online stores.

If you wish to cancel a purchase due to late delivery, you have the right to have the purchase amount returned within 14 days.

What will my package look like?

Entirely discreet delivery

Neutral packaging

When you order products from Sinful, you need not worry about whether your neighbours or others in the queue at the post office can see what you ordered. Our packages get sent in a neutral cardboard box without a logo.


Discreet sender

Your package is delivered with a neutral label without the Sinful logo or name: Sender of the package is Mcompany ApS.

Where is my package?

Track & Trace

When your package is sent from our warehouse, you will receive an email with a link to Coolrunner, which will allow you to track your package. It can take up to 24 hours before tracking of your order can be seen on Coolrunner's website.

Menu

Contact Customer Service

Tel. 0330 808 5261

Open until 21.00

service@sinful.co.uk